Certifications & Associations

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Moran’s Refrigeration Service, Inc. is an Authorized American Standard Comfort Care Dealer since 2007. In addition, our company was awarded the Outstanding Dealer Award. The Customer Comfort Care Dealer Program is based upon the concepts of customer service and satisfaction.

Member qualification for the program means meeting rigid requirements and standards to ensure absolute commitment to excellence in every aspect of the business. American Standard dealers also constantly seek ways to improve the customer experience. After most interactions, a Comfort Care dealer will provide a Customer Satisfaction Survey, which rates their performance and offers them valuable feedback. Not every dealer can live up to these rigorous demands, and our firm is reevaluated on an annual basis for Comfort Care Dealer status.

But when it comes to individual comfort, we believe you should expect nothing less.

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The North American Technician Excellence, Inc. is a certification program aimed at setting a standard of excellence in the field of heating, air conditioning, ventilation, andrefrigeration. Their Air Conditioning Excellence, (ACE), program serves the sole purpose of recognizing high-quality industry technicians through certification, and NATE is uniquely qualified to provide the HVAC/R industry with an inclusive and independent certification program valuable to technicians, contractors, and consumer.

NATE certification tests represent real world working knowledge of HVACR systems. Developed by a committee of industry experts nationwide, our NATE exams represent HVACR topics pertinent to contractors, educators, manufacturers and utilities alike.

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A network of well established, locally owned and independent heating and air conditioning contractors in Virginia, Maryland, and the District of Columbia with a reputation for quality and high customer satisfaction. Being a member of this organization means pledging to uphold the highest ethical standards, maintaining proper state and local licensing, carrying the proper insurance, and complying with local codes and regulations.

Quality One was founded in 1998, when Charles H. Moran III began approaching other independent contractors in an effort to combine resources to be able to purchase materials and services for our firms at better prices due to volume discounts. By doing this we are able to pass our savings onto our customers. We can compete with the larger companies while still continuing our tradition of personalized service our customers’ value. This association has proven to be a valuable business resource enabling increased purchasing power, better employee training, networking ideas, and reliable companies to refer to customers.

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The Air Conditioning Contractors of America, (ACCA), is the nation’s premiere trade association of heating, ventilating, air conditioning, and refrigeration, (HVAC/R), contractors. ACCA’s member network of more than 9,000 contractors nationwide also includes manufacturers of HVAC/R equipment, wholesalers and distributors, vocational and technical schools, facilities, operators, and others.

Moran’s Refrigeration Service, Inc. has been a member of ACCA for over 30 years. We are proud to say we have had both of Moran’s Presidents serve terms as ACCA’s President. In 1991, Charlie Moran served as President of the organization. In 2000, his son and current President Chuck Moran took his turn serving as ACCA’s President.

Testimonials

I’d like to thank the Moran’s team of Joe Fortney, Tommy and Frank for dealing with my heating issues the last two weeks. Joe was extremely helpful, showing up on a Friday evening to attempt get my furnace running before we left an empty house for a week of family vacation during that bitter cold snap. Again, thanks to your team for their personalized service in my time of need. In this day and age of franchised service, it’s nice to deal with a family owned firm that cares about its customers.

I simply want to thank you for your immediate action regarding installing a new furnace for my mother. We have always appreciated your professionalism and willingness to help us out when it comes to replacing and installing our furnace and moving PVC pipes when renovating our home. My mom is very grateful and was very relieved to have the work done so quickly. Thank you again.

For the past twenty years, my husband and I have appreciated the fine work that Moran’s performs, and we send our thanks. Your technicians have always been prompt, courteous, and efficient. Of special note, we had a new water heater installed recently, and your technicians did a commendable job, taking care to keep the mess and inconvenience to a minimum, answering questions, and assuring our safety.

Some time later a technician was out to do my air conditioning check, and they looked over my water heater and found everything functioning properly. This was another individual who deserves special recognition for his attention to detail and personable service over the years.

I want to thank Moran’s for the outstanding service I was given in the estimate and installation of the heating and air conditioning components this past December. After I called your office, you speedily came by to check out the old system and review clearly with me options for replacement of the air handler, a new humidifier and thermostat. On the scheduled date your employees arrived in a timely fashion. They quickly went to work, removing the old system, installing the new one, testing it and educating me on working the system.

I so appreciate the cheerfulness of your employees and their work. They were neat, patient, efficient, and knowledgeable about what they were doing. I sincerely want to thank you for this outstanding service. As my parents have been customers of you for years, it is very comforting to know that you provide excellent service to all your customers.

I appreciate the prompt service Moran’s gave me after my air conditioning had broken down. It was difficult to work in a damp, hot basement, but the technicians stuck with it to the end. The work was performed well and on time, and they cleaned up completely afterwards. Needless to say, should you need any references for your company, I’d be happy to provide them! Thank you again.

We want to thank your company and our services team for this past year’s attentive service to the problems we have had with our furnace. Your professionalism and empathy warmed our hearts and your follow through with identifying the problem and replacing the part makes us very pleased.

We have had you as a service provider for over ten years now with our two homes, in Burke and Alexandria. We always feel secure knowing you are there to help us.

Thank you for the exceptionally fine service your company has provided to me. Whether on the phone or in- person, it was a pleasure to work with your staff of professionals. I have already recommended Moran’s Refrigeration Service, Inc. to my neighbors, and I will not hesitate to contact your company for future service.

We service all makes and models, and we offer both service and installation

24 Hour, Emergency On-Call Services

We understand that living without heating or air conditioning is uncomfortable. Especially during the Summer and Winter months.

Free, In-Home Estimates

Moran’s offers free in-home estimates to determine each individual customer’s needs, as well as answer any questions.

Licensed, Bonded and Insured

Moran’s technicians are fully bonded, insured, and covered by Workman’s compensation.

Factory-trained, Certified Technicians

Moran’s technicians are highly-skilled, certified individuals who attend weekly training seminars and provide a high level of customer service.

Products we carry and trust

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